I'm an IT Specialist with 4+ years of hands-on experience supporting enterprise infrastructure across a multi-campus university. I moved from IT Service Desk to IT Specialist in under two years — taking ownership of endpoint management, security compliance, and M365 administration along the way.
Day-to-day I handle the full range: resolving 20–30 service requests daily, managing 300+ endpoints through Microsoft Intune, enforcing MFA and RBAC policies, troubleshooting DNS, DHCP, and VPN issues across multiple campus sites, and keeping asset records accurate for lifecycle planning.
Outside of work I build real projects. My latest is MacroNavigator — a free, all-in-one health and nutrition platform, no account required. More projects are in progress.
I'm currently pursuing roles in IT support, systems administration, and infrastructure where I can apply hands-on enterprise experience and keep growing.